APC NetBotz 750 Connection Problems

[NMMS]

Hello,

I have a problem with the APC NetBotz 750.

Im connected directly to the NetBotz via lan cable. The connection to the gui is really bad and it disconnects every fifth ping. When I change the settings of the adapter from 1 GIG to 100 GIG it works perfectly fine and the ping doesnt break up. Its the same with direct connect and even with another notebook. Is 1 GIG not supported?

Another problem is that the NezBotz disconnects the camera sensor which is connected via wlan.

All of the sensores are keep getting lost over the day and need to be new discovered.

The newest firmware is already installed (V. 5.4).

Can someone explain please?

[Cory_McDonald]

Hello @NMMS,

I would recommend reaching out to technical support on this matter.  They likely will gather some advanced log files and see if there is anything going on with the NetBotz appliance that is affecting your sensors.  You can also discuss with them your issues with using a 1GB network connection.

Kind Regards,

Cory