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Posted: 2020-07-05 05:58 PM
This question was originally posted on DCIM Support by Interworks.Cloud on 2019-03-13
I have two ATS APC AP4424 Models which appear normally on DCE (all sensors work normally) but I get an error "Device Definition File (DDF) Transfer Failure " I have checked the Device File Transfer Settings' lists the Username, Password and IP Range combination needed to access this device and I have verified that the ftp service runs on the ATS devices (I am able to connect with a ftp client to the device)
(CID:140713749)
Posted: 2020-07-05 05:58 PM
This comment was originally posted on DCIM Support by spezialist on 2019-04-01
Dear Interworks.Cloud,
Tell us, please, did you solve your problem or not?
With respect.
(CID:141269201)
Posted: 2020-07-05 05:58 PM
This answer was originally posted on DCIM Support by Interworks.Cloud on 2019-04-01
yes it worked with the firmware upgrade
(CID:143754906)
Posted: 2020-07-05 05:58 PM
This comment was originally posted on DCIM Support by spezialist on 2019-04-01
Ok, very thanks for the good feedback 😀.
(CID:143754910)
Posted: 2020-07-05 05:58 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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