how do I unassociate a device

[DCIM_Support]

At times we have associated an IP address with the wrong device. In the past I remember there being a "unassociated device" option when you right clicked. Now the only way I have figured it out is to delete the device then reinstall.

(CID:132649342)

[DCIM_Support]

Hello Shawn.

Make sure your in planning->device association mode. Then if you right click on the asset and select "show in navigation" you can then right click on the item(s) in the navigation view/pane and un-associate the external device.

Regards

Greg Sterling

(CID:132649547)

[DCIM_Support]

I knew there was a way and I had done it in the past but must have gotten lucky.

thanks

(CID:132651216)

[DCIM_Support]

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