Why do I not see alarms from StruxureWare Data Center Expert in StruxureWare Data Center Operation

[DCIM_Support]

I'm currently not seeing any alarms in DCO in my system?

(CID:77299730)

[DCIM_Support]

This might be due to wrong or missing connection setup between DCO and DCE. Ensure the connection between StruxureWare Data Center Operations and StruxureWare Data Center Expert has been configured properly in DCO System Setup>External System Configuration.

If you are using a secure connection for the external system integration to DCE, alarms will not show up in DCO until the secure connection has been configured properly and the certificate has been trusted on both DCE and DCO servers.

Ensure the certificate is trusted on both servers:

1. In DCOs, set up the connection server and callback information in System Setup>External System Configuration.
2. Copy the certificate contents.
   TIP: Use the StruxureWare Data Center Operations Webmin server management interface to access the certificate.
3. In DCE, open System>Server Administration Settings>Server SSL Certificates... and paste in the certificate contents.

If that did not solve the issue feel free to get back to us.

(CID:77299748)

[DCIM_Support]

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