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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2024-05-30 04:10 AM
Is there any way I could upgrade from 1.9.0.31 to the last version 1.21.0.6 .
I receive the following error when I try to upgrade (see attached photo).
Thank you!
Have a nice day!
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Posted: 2024-05-31 03:08 AM
Are you attempting to install this on a Gateway hardware appliance? If so, the Gateway Hardware appliances were end-of-support in December 2023. The newest versions of gateway software are incompatible with the Gateway hardware appliances and it is recommended to replace.
Additional details can be found in our Help Center: https://community.se.com/t5/EcoStruxure-IT-Gateway-appliance/Replacing-your-EcoStruxure-IT-Gateway-a...
Kind Regards,
Cory
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Posted: 2024-05-31 03:08 AM
Are you attempting to install this on a Gateway hardware appliance? If so, the Gateway Hardware appliances were end-of-support in December 2023. The newest versions of gateway software are incompatible with the Gateway hardware appliances and it is recommended to replace.
Additional details can be found in our Help Center: https://community.se.com/t5/EcoStruxure-IT-Gateway-appliance/Replacing-your-EcoStruxure-IT-Gateway-a...
Kind Regards,
Cory
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