Untrusted Certificate

[Anonymous user]

Hi Guys!

When i try to access ITA server by https:/ i receive a message about untrusted certificate, how i solve this problem?

Another doubt is:
i`m trying to apply a netbotz sensor but when i find it in the genome library the sensor fill a unity on rack and I cant position a server in the same position.

Anyone can help me?

Thanks.

[gsterling]

Hello Silvio.

In regards to the SSL question. Yes. DCO, ITA and DCE all install with self-assigned certificates which is why you see the "this site is insecure" message when browsing to these servers after installation.

To change this you (the customer) have to install a signed SSL certificate on the server.

Each product has its own process but the ITA process is described here: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360006707217-Changing-the-SSL-certificate-on-...

In regards to your second question, can you provide a more detailed description and/or screenshot regarding what you're trying to accomplish? Temp and humidity sensors from Netbotz devices will appear in the unassociated items list in DCO/ITA and can be dragged to their place on a rack or device. Sensors themselves do not have/need genomes.

Regards

Greg Sterling