Unable to save any changes

[bacon666]

Hi, myself and other users in my team are unable to make any changes within ITA. We are all getting the message

- Data can't be saved to server right now. Please try again later. Check application log for details if the problem persists.

This has been persisting for a number of weeks. It can be intermittent where occasionally one save might be successful, but 95% of the time it won't work.

Please advise.

[Jef]

Hi,

It might be license related or disc space related or network related (affecting the communication between the client and server) or maybe something with the setup.

However, it may need to be investigated. You might want to open a support ticket using this webform: https://app.ecostruxureit.com/request/

Kind regards,

Jef