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Posted: 2025-02-13 01:40 AM
Hello,
I can't find a way to set an alarm for an unplugged sensor.
For example, I have a PacketPower ethernet gateway connected to DCE with a temperature sensor and power monitor connected to it. If you turn off the power monitor it just comes up as unplugged in DCE. There appears to be no way to set an alarm for "unplugged". My Eagle-i boxes have the same issue, if you unplug a temperature sensor its just appears on DCE as unplugged with no warning.
Is there something simple I'm not seeing?
Thanks,
Brendan.
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Posted: 2025-02-26 12:42 PM
Hello @Frowndon,
There are no notifications for unplugged sensors as the system is still communicating with the end-device. I have submitted your feedback over to our product manager to consider implementing into a future version of the software.
Kind Regards,
Cory
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Posted: 2026-06-02 11:41 PM
Hello @Cory_McDonald,
Was there any feed back from the product manager about implementing notifications for unplugged sensors?
In addition to my first post from last year I had more issues with this.
I have Enlogic PDUs and if the second PDU trips it's breaker, all the PDU sensors becomes unplugged, as a result, the low voltage thresholds I've implemented don't alert. I feel this is a major flaw in DCE and needs urgent attention.
Regards,
Brendan.
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