Portal, create new account fails

[DCIM_Support]

After creating a new account on portal. with the same user rights as the admin user. the system indicates that the creation was successful.
But then, (Impersonate User) arrives, the browser with an error. as shown below.

an-unexpected-system-error-occurred com.liferay.portal.kernel.lar.PortletDataException: com.liferay.portlet.journal.StructureNameException

I also added the user to the site memberships, But that does not matter too.
Did I forget something somewhere?

(CID:89064400)

[DCIM_Support]

Hi Marvin, Did you try to login as the new created user? The error seen, is that shown in the pop-up window displaying the impersonated user? As a start there are a log file that would be interesting to see as well. The file is found in ..\StruxureWare Portal\tomcat-\logs

(CID:89064410)

[DCIM_Support]

Hi Soren,
Thanks for your reply, 
And yes I have also tried the normal way to login. 
But then I get the same error code.
I just looked at the log and it also added in the post.

localhost_access_log.2014-08-07

10.49.207.93 - - [07/Aug/2014:16:17:55 +0200] "GET /group/control_panel/manage?p_p_auth=VN9sT0mS&p_p_id=2&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&p_p_col_count=1&doAsGroupId=15332&refererPlid=15336&_2_struts_action=%2Fmy_account%2Fedit_user&controlPanelCategory=my HTTP/1.1" 200 16707 10.49.207.93 - - [07/Aug/2014:16:17:55 +0200] "GET /c/portal/logout HTTP/1.1" 200 124 10.49.207.93 - - [07/Aug/2014:16:17:55 +0200] "GET /web/guest/home HTTP/1.1" 200 8816 10.49.207.93 - - [07/Aug/2014:16:17:56 +0200] "GET /documents/10198/0/WorldMap/83b5b1a6-a199-45ec-8553-894b91269c14 HTTP/1.1" 304 - 10.49.207.93 - - [07/Aug/2014:16:17:56 +0200] "POST /c/portal/render_portlet?p_l_id=10183&p_p_id=dcalarmportlet_WAR_dcportlet_INSTANCE_S4049zqGkP02&p_p_lifecycle=0&p_t_lifecycle=0&p_p_state=normal&p_p_mode=view&p_p_col_id=_dclocationmap_WAR_dcportlet_INSTANCE_alJosUIGCQ4Q__column-3&p_p_col_pos=0&p_p_col_count=1&p_p_isolated=1&currentURL=%2Fweb%2Fguest%2Fhome HTTP/1.1" 200 5672 10.49.207.93 - - [07/Aug/2014:16:17:57 +0200] "POST /ws/wsclient HTTP/1.1" 200 79 10.49.207.93 - - [07/Aug/2014:16:17:59 +0200] "GET /c/portal/login?p_l_id=10183 HTTP/1.1" 302 - 10.49.207.93 - - [07/Aug/2014:16:18:00 +0200] "GET /web/guest/login HTTP/1.1" 200 3385 10.49.207.39 - - [07/Aug/2014:16:18:08 +0200] "POST /ws/wsclient HTTP/1.1" 200 79 10.49.207.93 - - [07/Aug/2014:16:18:14 +0200] "POST /web/guest/login?p_auth=V02bavna&p_p_id=58&p_p_lifecycle=1&p_p_state=normal&p_p_mode=view&p_p_col_id=column-1&p_p_col_count=1&saveLastPath=0&_58_struts_action=%2Flogin%2Flogin HTTP/1.1" 302 - 10.49.207.39 - - [07/Aug/2014:16:18:14 +0200] "POST /ws/wsclient HTTP/1.1" 200 54 10.49.207.39 - - [07/Aug/2014:16:18:15 +0200] "POST /ws/wsclient HTTP/1.1" 200 28 10.49.207.39 - - [07/Aug/2014:16:18:16 +0200] "POST /ws/wsclient HTTP/1.1" 200 54 10.49.207.39 - - [07/Aug/2014:16:18:16 +0200] "POST /ws/wsclient HTTP/1.1" 200 28 10.49.207.39 - - [07/Aug/2014:16:18:17 +0200] "POST /ws/wsclient HTTP/1.1" 200 52 10.49.207.39 - - [07/Aug/2014:16:18:17 +0200] "POST /ws/wsclient HTTP/1.1" 200 35 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 57 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 35 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 54 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 31 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 53 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 29 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 54 10.49.207.39 - - [07/Aug/2014:16:18:18 +0200] "POST /ws/wsclient HTTP/1.1" 200 31 10.49.207.93 - - [07/Aug/2014:16:18:27 +0200] "GET /c HTTP/1.1" 500 276

This is the only log that is updated.

(CID:89064420)

[DCIM_Support · Accepted solution]

Hi Marvin 

You could check if your user has public pages, you can check that in control panel under user personal site

regards

(CID:89064429)

[DCIM_Support]

Hoi Elvedin,

That was indeed the problem, thanks for the quick reply. The problem is solved 🙂

(CID:89064431)

[DCIM_Support]

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