Error integrating EMCP 4

[Guadalupe]

Hello! Could you help me? I have integrated an EMCP 4 generator in the DCE, but when the section to see sensors is opened, values appear but when I turn on the equipment the values do not change and for days it stays that way.

The team's library has already been integrated and even so it does not give me the correct values.

 

[Cory_McDonald]

hi @Guadalupe,

Assuming that this is a Modbus device, as it likely is using the Caterpillar Generator (EMCP4) Modbus DDF, I would recommend polling the Modbus registers that feed those values.  This is to ensure that the device is providing the updated values out via Modbus and not just via its interface.

You can poll Modbus information using the following utility: https://community.se.com/t5/Troubleshooting/How-to-create-a-device-walk-file-for-EcoStruxure-IT-Gate...

If you are still experiencing this issue, you can also reach out to technical support for assistance.

Regards,

Cory