Does anyone know how to disable DDF transfer failure alarm in RC501 ?

[DCIM_Support]

DDF ALARM.png

(CID:133371543)

[DCIM_Support]

Dear Fiaz Ahmed,

On this problem here on EcoStruxure IT there are many topics with answers.

To avoid this problem, you must follow the instructions FA177004 StruxureWare Data Center Expert message "Device status may be inaccurate due to attempt to transfer ....

If you have any more questions, please ask.

With respect.

(CID:133371577)

[DCIM_Support · Accepted solution]

Hi, there is a workaround for this problem. Please go to

Device – SNMP device….. – Device file transfer settings and add there additional "file transfer settings": with correct username, password and specific address IP for RC unit. Make sure that you will choose protocol: FTP Only

After please do usual "request device scan".

It helped me with 2 customer in last 2 weeks.

(CID:134023943)

[DCIM_Support]

Dear Fiaz Ahmed,

Tell us, please, have you solved this question or not?

With respect.

(CID:134026527)

[DCIM_Support]

No Not Yet !!

(CID:134679888)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.