Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Cooling view issues explanation

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
  • Cooling view issues explanation
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All

Recommended Forums

  • APC UPS Data Center & Enterprise Solutions Forum

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT Forum
Start a Topic
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
8
1145
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Cooling view issues explanation

Dear colleagues. 

There cooling view issues explanation can be found? 

For now I have an issue "System cannot compute: the system could not resolve temperatures? "

But there are at least one temp/humidity sensor in each rack populated from DCE and associated with model using "unassociated device" tab.

 

Thanks.

(CID:89063604)

Labels
  • Labels:
  • Data Center Operation
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
1
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Nick, what I meant was have you entered the temp / airflow information in your CRAC properties like this. If you have then I am not sure what is going on and I hope someone comes along who can assist.

(CID:89063653)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 8
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
1
1145
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Hey Nick, I suspect you need to add a CRAC before the software can calculate the cooling plane.

However you will see actual measurements above each rack from your sensors.

(CID:89063607)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

In response to DCIM_Support
0 Likes
0
1145
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Dear Allan. There are 12 CRACs into my model already. So, there are no manual with issues explanation?

(CID:89063646)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
1
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Hi Nick, have your CRAC units got their delivery and return temps populated in the DCO software?  If so, I have no idea why your temperature plane cannot be calculated and will have to defer to a superior user / expert.

Sorry I couldn't help.

(CID:89063648)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

In response to DCIM_Support
0 Likes
0
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Dear Allan. My layout is attached below. For now all temps are set statically in CRAC properties. What do you specifically mean when you're talking about population? Is it about ETL?

(CID:89063650)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
0
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

(CID:89063651)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

0 Likes
1
1145
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:49 AM . Last Modified: ‎2024-04-10 01:39 AM

Nick, what I meant was have you entered the temp / airflow information in your CRAC properties like this. If you have then I am not sure what is going on and I hope someone comes along who can assist.

(CID:89063653)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:50 AM . Last Modified: ‎2024-04-10 01:39 AM

In response to DCIM_Support
0 Likes
0
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:50 AM . Last Modified: ‎2024-04-10 01:39 AM

Yes, I have entered data. Thanks Allan

(CID:89063728)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 07:50 AM . Last Modified: ‎2023-10-31 10:22 PM

0 Likes
0
1144
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 07:50 AM . Last Modified: ‎2023-10-31 10:22 PM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore