Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84248members
353348posts

Virtual ViewX running fine but becomes unreachable after a period of time

EcoStruxure Geo SCADA Expert Forum

Find out how SCADA systems and networks, like EcoStruxure Geo SCADA Expert, help industrial organizations maintaining efficiency, processing data for smarter decision making with IoT, RTU and PLC devices.

ardaarsen01
Cadet

Virtual ViewX running fine but becomes unreachable after a period of time

Hello Community,

 

For some reason Virtual ViewX server becomes unreachable after one or two weeks of service, eventhough ViewX (basic scada) works seamlessly on local machine. Restarting scada doesnt help. The only solution is to restart the PC.

 

Nothing specific seems to be logged in log file, see the last few rows:
2020-03-19 10:27:23 Thinfinity.VirtualUI.Server.exe P:532 T:9448 Starting....
2020-03-19 10:27:23 Thinfinity.VirtualUI.Server.exe P:532 T:9448 Server started. Listening http on port 6580..
2020-04-13 13:07:02 Thinfinity.VirtualUI.Server.exe P:3772 T:5736 Windows Service stopped.
2020-04-13 13:08:33 Thinfinity.VirtualUI.Server.exe P:3820 T:5520 Windows Service started.
2020-04-13 13:09:25 Thinfinity.VirtualUI.Server.exe P:8592 T:8596 Starting....
2020-04-13 13:09:25 Thinfinity.VirtualUI.Server.exe P:8592 T:8596 Server started. Listening http on port 6580..

 

I'm using http protocol and port 6580, no particular user specified for runtime.
My OS is "Windows 10 Pro x64 build 18363"

I also checked "Geo SCADA 2019 81.7322.1 Update Jan 2020 Release Notes.pdf", my issue doesnt seem to be mentioned there.

So I have been wondering if this is a common problem or just something specific on my end.
I would appreciate any kind of help. Thanks

1 Reply 1
sbeadle
Janeway Janeway
Janeway
0 Likes
0
924

Re: Virtual ViewX running fine but becomes unreachable after a period of time

Hi. Please can you report this through the support system. 

Thank-you.