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Virtual ViewX running fine but becomes unreachable after a period of time

EcoStruxure Geo SCADA Expert Forum

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ardaarsen01
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Posted: ‎2020-04-14 12:44 AM . Last Modified: ‎2023-05-03 12:15 AM

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Posted: ‎2020-04-14 12:44 AM . Last Modified: ‎2023-05-03 12:15 AM

Virtual ViewX running fine but becomes unreachable after a period of time

Hello Community,

 

For some reason Virtual ViewX server becomes unreachable after one or two weeks of service, eventhough ViewX (basic scada) works seamlessly on local machine. Restarting scada doesnt help. The only solution is to restart the PC.

 

Nothing specific seems to be logged in log file, see the last few rows:
2020-03-19 10:27:23 Thinfinity.VirtualUI.Server.exe P:532 T:9448 Starting....
2020-03-19 10:27:23 Thinfinity.VirtualUI.Server.exe P:532 T:9448 Server started. Listening http on port 6580..
2020-04-13 13:07:02 Thinfinity.VirtualUI.Server.exe P:3772 T:5736 Windows Service stopped.
2020-04-13 13:08:33 Thinfinity.VirtualUI.Server.exe P:3820 T:5520 Windows Service started.
2020-04-13 13:09:25 Thinfinity.VirtualUI.Server.exe P:8592 T:8596 Starting....
2020-04-13 13:09:25 Thinfinity.VirtualUI.Server.exe P:8592 T:8596 Server started. Listening http on port 6580..

 

I'm using http protocol and port 6580, no particular user specified for runtime.
My OS is "Windows 10 Pro x64 build 18363"

I also checked "Geo SCADA 2019 81.7322.1 Update Jan 2020 Release Notes.pdf", my issue doesnt seem to be mentioned there.

So I have been wondering if this is a common problem or just something specific on my end.
I would appreciate any kind of help. Thanks

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sbeadle
Kirk sbeadle Kirk
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Posted: ‎2020-04-14 12:57 AM

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Posted: ‎2020-04-14 12:57 AM

Hi. Please can you report this through the support system. 

Thank-you.

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