Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

[Imported] ClearSCADA Database Error

EcoStruxure Geo SCADA Expert Forum

Find out how SCADA systems and networks, like EcoStruxure Geo SCADA Expert, help industrial organizations maintaining efficiency, processing data for smarter decision making with IoT, RTU and PLC devices.

Janeway Janeway

[Imported] ClearSCADA Database Error

>>Message imported from previous forum - Category:ClearSCADA Software<<
User: florian, originally posted: 2018-10-25 15:59:38 Id:231
This is a re-posting from the obsoleted (October 2018) "Schneider Electric Telemetry & SCADA" forum.



**_I am using Triple Redundant ClearSCADA 2010 R1._**

**_Each Server is working fine separately as Main._**

**_When I network the system the standby start synchronising and crashes the whole SCADA with an error in the Main(DB Server has stopped working)._**

**_Tried deleting the recent event journal files and the system works for 2 days and again the same error comes back._**


You're using a version of ClearSCADA that is eight years old, there may well be a bug (in many possible components, not just ClearSCADA) that is causing issues.

Have you considered upgrading to a supported version? That way if your problem continues you can get support from the support channels.


**_Thanks ADAM for the reply._**

**_We had proposed for the upgraded but the Client is no mood to change it._**

**_The system has been been running for the past 8yrs without much complaints. The problem started on 30th March 2018. Is there any tool to check the database files._**


I'm assuming the customer is not paying for licensed support?

I suggest you examine the dbserver.log files for clues. Maybe there is a disk fault?


Disk is a good possibility, also given each running on their own is 'ok' maybe a new device on the network, like a NIPS or firewall, is causing problems.