How to get around "Confirm your company details" to download Geo SCADA iso

[Jesterz]

To whom it may concern:

I need to update my Geo SCADA software as my IT department is wanting to upgrade the server operating systems.  I logged into the Geo SCADA knowledge center, but everytime I attempt to download the ISO, I get this "Confirm your company details" series of pages.  When I click on confirm after completing the forms, I get a message that I am not authorized to update company information and I can go no further to download the ISO.

Help!!!

[BevanWeiss]

Hi @Jesterz , this is an open forum, so everyone can see the image that you have posted.
I would recommend removing that image, and contacting your local Schneider representative to get the access to the GeoSCADA Download ISO sorted out.

This is a community forum (for users of the software).  If you wanted direct contact to Schneider, there are better ways for that (i.e. through your local support contact).

[sbeadle]

Hi, I'm Steve (moderating the forum).

I deleted the image from your posting.

I will ask colleagues how to do this for your profile. 

In the mean time, please create a new account which is not linked to a company (you may need a different email address), then you can download the software.

Kind regards

Steve

[sbeadle · Accepted solution]

I believe your account had a data quality issue in SE database. It has been fixed, so you should be able to use that account to get downloads. Please advise if there is still a problem.

Steve