GEOScada not responding!!

BGedco2022 · ‎2022-07-17

Hello there,

Our client, updated to the latest version of geo scada {may 2022}. Since that, their operators ViewX freezed as shown in below figure for while then get back to work normally.

what could be the cause? how to prevent it?

Is there performance issues related to the latest update of it?

Thanks in advance

BevanWeiss · ‎2022-07-17

This sounds like an issue that you should raise with your local Schneider Tech Support.

You would obviously need to provide them with ViewX Logs, and likely logs from your DBServer also.

Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..

sbeadle · ‎2022-07-18

The support team would also need to know the environmental details such as the database(s) and LAN/WAN used to connect to them, and whether specific actions appear to cause this (e.g. displaying a mimic for a WAN-connected system or non-connected system).

The team would be interested to hear from you.