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Backup files contain operating system-specific parameters. Restore a Windows system from a Windows backup, and a Linux system from a Linux backup.
IMPORTANT: You can restore a backup from the same version of Gateway only.
The backup keeps the existing Gateway serial number.
If you are using a proxy server, run this command before you run the restore:
SET _JAVA_OPTIONS=-Dhttp.proxyHost=x.x.x.x -Dhttp.proxyPort=443
Note: x.x.x.x is the IP address of the proxy server. You might also need to change the port if the proxy server is not at 443.
Windows restore
Restore is run from a Windows command prompt.
To restore from a previously created backup:
Open a command prompt as administrator on the computer where the Gateway is installed.
Navigate to C:\Program Files\EcoStruxure IT Gateway\x.x.x\restore Type the command cd C:\Program Files\EcoStruxure IT Gateway\x.x.x\restore
Type the command restore.bat The utility searches for backups at the location you specify, and prompts you to choose the correct backup. After a series of confirmations, the restore process will begin.
When you do not add arguments to the command, all the possible arguments are displayed on the screen, including examples of how to execute the restore process.
Note: -user and -pw and -zipPw are required. Specify the user for the file server.
You will be prompted for the backup location and the encrypted zipfile password after the command is run. The encrypted zipfile password is the serial number of your Gateway.
restore.bat password-reset
Note: This resets the Gateway admin user’s password. To reset the admin password, you must also go to Control Panel > Administrative Tools > Services and restart the EcoStruxure IT Gateway Server service.
Linux restore
To restore from a previously created backup:
Open a command prompt on the computer where the Gateway is installed.
Type the command cd /opt/EcoStruxureITGateway/x.x.x/restore
Type the command ./restore.sh The utility searches for backups at the location you specify, and prompts you to choose the correct backup. After a series of confirmations, the restore process will begin.
When you do not add arguments to the command, all the possible arguments are displayed on the screen, including examples of how to execute the restore process
Note: -user and -pw and -zipPw are required. Specify the user for the file server.
You will be prompted for the backup location and the encrypted zipfile password after the command is run. The encrypted zipfile password is the serial number of your Gateway.
./restore.sh password-reset
Note: This resets the Gateway admin user’s password. To reset the admin password, you must also restart the EcoStruxure IT Gateway Server. The command can be run from any directory by sudo users. Type systemctl restart EcoStruxureITGateway-x.x.x.service
Possible arguments
list List database backups Usage: list [options] Options: -backup backup to restore to * -dir backup directory on remote server -domain domain of remote server * -mntType mountType 'WINDOWS_SHARE'|'NFS' Note:There is an issue using NFS shares for backup. Windows shares work as expected for the gateway installed on both Linux and Windows. -pw prompt for password for file server -zipPw prompt for encrypted zipfile password * -server remote backup server ip or name * -share remote mount point -user username for file server
restore Restore database Usage: restore [options] Options: -backup backup to restore to * -dir backup directory on remote server -domain domain of remote server * -mntType mountType 'WINDOWS_SHARE'|'NFS' -pw prompt for password for file server -zipPw prompt for encrypted zipfile password * -server remote backup server ip or name * -share remote mount point -user username for file server