Issue
"Software file not found: 7797**.bin" when downloading bin on a 7797 ICI
Product Line
TAC INET
Environment
I/NET site with 7797
Cause
Error Message in software file not found: 7797**.bin when downloading bin on the 7797 ICI
Resolution
The reason the Software Restore command is looking for a 7797**.bin file during the download is due to one of two reasons.
- The ICI has not been configured in the Edit->Controller->Configuration screen to specify the ICI type.
Example: 12 for BacNet, 15 for Modbus. - Copy corresponding bin file under /Support/Bin/ in the installation CD of I/NET to the Data directory.
- The download should be OK now.
