Issue
Using graphics in WebStation, “MutationEvents not defined” error messages and/or data in not shown correctly, after the web browser used is upgraded to latest versions.
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Operation WebStation
- Google Chrome v127 and later
- Microsoft Edge v127 and later
- Firefox v140 and later
Cause
After upgrading to the latest web browser versions EcoStruxure Building Operation web-based user interface, WebStation, in all released and supported versions may no longer operate correctly when graphics are attempted to be displayed. The symptoms include, but may not be limited to, failure for graphics to show data correctly and error prompts such as “MutationEvents not defined” being shown.
As referenced in Mutation events will be removed from Chrome | Blog | Chrome for Developers, Google has deprecated these Mutation events and replaced them with a different function. Also as referenced in Firefox 140 for developers - Mozilla | MDN The MutationEvent interface and its associated events have been removed from Firefox build 140 onwards.
Resolution
Consolidation point releases are available for supported EBO versions to resolve these compatibility problems with the latest browsers. These releases are available to authorized Schneider Electric EcoXperts and employees only from the EBO Hotfix List in the EcoExpert Community and the Software and Firmware Center of the EcoXpert Extranet. Other customers should contact their local Schneider Electric EcoXpert or Schneider Electric office and arrange a service visit.
The issue is addressed in the following releases:
- EcoStruxure Building Operation 3.2.4 : EBO 3.2.4.7003 (CP5) onwards
- EcoStruxure Building Operation 4.0.5 : EBO 4.0.5.5001 (CP4) onwards
- EcoStruxure Building Operation 5.0.3 : EBO 5.0.3.12005 (CP11) onwards
- EcoStruxure Building Operation 6.0.3 : EBO 6.0.3.2001 (CP1) onwards
- EcoStruxure Building Operation 7.0
Unsupported versions such as EBO 3.1 and earlier will not be addressed. Upgrading to the latest version of EcoStruxure Building Operation is strongly recommended to ensure full compatibility with current web browsers and to benefit from the latest features and security updates.
