Issue
When attempting to get the trace or system logs through WorkStation, you get the following error
"Application not found"
Product Line
EcoStruxure Building Operation
Environment
- Building Operation WorkStation
- Detected in version 1.6.1
- Windows 7 or below
Cause
The program or editor associated with the file type *.log can not be found on the PC.
Resolution
Associate a valid program with the filetype *.log
1. Create a new text file e.g. on the desktop
2. Change the file extension on the file from .txt to .log - refer to the following instructions if the file extension is not visible
3. Double click the file, and select a new default editor
4. Get the trace log from WorkStation
