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When moving files to a new PC user can no longer edit them

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When moving files to a new PC user can no longer edit them

Picard Product_Support
‎2018-09-06 10:14 AM

Issue

User has a backup of my files that they have restored onto a new workstation PC but now they are unable to edit the files. 

For example: A Continuum graphic needs to be edited and cannot save changes but can save as a new graphic.

Environment

Window OS

Windows XP

Windows 7 8 8.1 10

Windows Vista

Cause

This is caused by Microsoft Windows OS.

Windows will automatically make a file "Read only" if it has been moved from another PC 

Resolution

The solution is to change the files back to read / write.

Example:

Open Windows Explorer and find the folder you want to change, for this example it is "Continuum graphics." Right click on the folder and select properties, which shows a tab that will be ticked next to "read only" deselect this tab and then select apply. Once windows has finished changing the folder and its contents to read/write the user will be able to go into continuum and edit graphics.

Labels (7)
Labels:
  • Andover Continuum
  • EcoStruxure Building Operation
  • Satchwell BAS & Sigma
  • Satchwell MicroNet
  • TAC IA Series
  • TAC INET
  • TAC Vista
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