Issue
We have spare Continuum CX9400 controllers which we need to replace the damaged Infinity ones on a old SX8000 installation.
Environment
CX9400 Eclipse
Continuum, Infinity SX8000
Cause
SX8000 Flash files are not posted on the Extranet and the product is obsolete.
Resolution
It is not possible to downgrade a CX9400 Eclipse from Continuum back to Infinity in the field, this is a one way process to upgrade using a Continuum Flash file in SX8000.
There are no Infinity flash files that would allow you to go backwards.
Your only option would be to contact your local Repairs department and arrange to have the controller shipped back to the factory where they should be able to re-load in the Infinity Operating system.
