Using I/NET Audible Alarms with Remote Clients

[Product_Support]

Issue

• Using I/NET Audible Alarms with Remote Clients
• No audible alarms with Remote Client configuration

Product Line

TAC INET

Environment

• I/NET Seven Software 2.42 and newer
• I/NET Remote Client or Remote Client with I/O Server

Cause

The functionality was changed with the following TrackRecord 5940 fix in I/NET 2.42: Alarms in a Remote Client do not get an audible alarm

Only clients configured as "Remote Client w/IO" are capable of routing alarms/events to the server. The masking on clients configured as "Remote Client" will not cause alarms/events to be routed to the server. On these clients, you can use the masking to get audible alarms with no danger of getting duplicate alarms.
 

Resolution

To receive and activate audible alarms on a Remote Client, set the Distribution Group and Masking of the alarm point within AMT.  

Note: This setting is only the case for I/NET 2.42 and above.  If this is setting is made in earlier versions of I/NET, it will cause alarms / events / trends to be routed to the server and possibly can cause duplicate events / trends to be sent to the server. 

The following information is noted in TCON300:

"Limitations to TAC I/NET Seven on Remote Clients

Remote clients configured as “Remote client w/IO” have access to TAC I/NET Seven’s full functionality. Remote clients configured as "Remote client" do not have access to the following areas of TAC I/NET Seven features:

Network functions

                Automatic DPU restore

                Archiving

                Dial after edit

Additionally, for any client configured as a “Remote client”, the mask settings in the AMT Configuration editor and Host Configuration editor are ignored. Only the mask settings on the server or on the client configured as “Remote client w/IO” will control what messages are received in AMT and what data is stored for trends. You can, however, use unique filter settings at each remote client to control what AMT messages are displayed."

"Limitations to TAC I/NET Seven on Remote Clients"

Remote clients configured as “Remote client w/IO” have access to TAC I/NET Seven’s full functionality. Remote clients configured as "Remote client" do not have access to the following areas of TAC I/NET Seven features:

Network function

Automatic DPU restore

Archiving

Dial after edit

Additionally, for any client configured as a “Remote client”, the mask settings in the AMT Configuration editor and Host Configuration editor are ignored. Only the mask settings on the server or on the client configured as “Remote client w/IO” will control what messages are received in AMT and what data is stored for trends. You can, however, use unique filter settings at each remote client to control what AMT messages are displayed."