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Upgrade to a MicroNet 50 series option grayed out in VisiSat

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Upgrade to a MicroNet 50 series option grayed out in VisiSat

Picard Product_Support
‎2018-09-06 02:42 PM

Last Updated: Sisko DavidChild Sisko ‎2019-06-21 02:56 AM

Issue

Upgrading to a MicroNet 50 series, the  option is grayed out in VisiSat. VisiSat version 2.0 stencils held no information regarding the 50 series controllers.

Product Line

Satchwell MicroNet

Environment

  • VisiSat version 2.0
  • VisiSat version 2.1

Cause

VisiSat 2.1 introduced the option to upgrade a MicroNet legacy controller (MN300, MN440, MN500, and MN620) to a 50 series type (MN350, MN450, MN550 and 650).

When the original project was created in version 2.0 VisiSat or older, the option was grayed out.

Resolution

Updated June 2019

The MicroNet 50 series range MN350, 450, 550, 650 LCD and Touchscreen have been withdrawn from sale.
The IAC 420, 600 and Touchscreen have now also been withdrawn from sale.
No direct replacement is offered.
Further information on these changes can be found in PA-00495 - Notice of Withdrawal - Satchwell Sigma and PA-00528 - End of Commercialization - Satchwell Sigma.

----------------------------------------------------------------------------------------------------------------------------------------------------------

  1. Save the MicroNet *00 series controller's configuration to disk.
  2. Delete the controller.
  3. Drop a new MicroNet legacy controller onto the main page.
  4. Address the controller with the original address.
  5. Load the configuration saved in step 1.
  6. Now the option to upgrade is available.
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  • Satchwell MicroNet
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