Issue
Defined a Special Day for the door mode schedules, but no one gets access, not even a person with a 24/7 schedule.
AMT shows Denied Entry Schedule
Product Line
TAC INET
Environment
I/NET Seven
Cause
In access control, there are two types of schedules:
- Door Mode Schedules
- Personnel Schedules
If there is a special day defined, there must be corresponding special day entries in all time schedules.
Issue Special Days are causing the Elevator to show Denied Entry Schedule in AMT.
Resolution
- Modify the existing personnel schedules
- Add an entry for the special day
- If it is a system that includes HVAC controls, their associated time schedules will need special day entries as well. If no instructions are given to them for what to do on a special day, they will do nothing.
For further information on setting up Special Day schedules including screen captures, see Special Days Setup I7 updated.pdf.
