Issue
Schedules are not unlocking or locking doors according to the dates and times specified by the scheduled events
Product Line
EcoStruxure Security Expert
Environment
EcoStruxure Security Expert
Cause
The Security Expert system has a number of variables that schedules take into consideration when determining control of doors and if one of these isn't configured correctly, it will affect proper schedule function and control.
Resolution
1. Verify that the schedule has the appropriate dates and times set
2. Check Holiday Groups and ensure that any calendar actions created to repeat each year have the same start and end date. Having different start and end dates with a repeat can cause the action to span long periods which can affect scheduled operations.
