Issue
Scheduled event reports exported to PDF are using the US date time format not the local systems date time format.
In the below example the Windows system, and Security Expert, were both setup for Australia regional settings with a date format of dd/mm/yyyy. The automatic scheduled reports exported to PDF were showing the US date format mm/dd/yyyy.
Product Line
EcoStruxure Security Expert
Environment
Security Expert event reports
Cause
The local Windows system date settings for Welcome screen and New user accounts are incorrect.
Resolution
- In Windows navigate to Control Panel\Region
- Click on Change date, time, or number formats. A new window (Region) will pop up.
- Click the Administrative tab
- Click Copy settings...
- Enable the following options if not enabled already. Under Copy your current settings to tick Welcome screen and system accounts and New user accounts as shown in the image below. This will copy the Current users format over to the Welcome screen and New user accounts sections.
Date format settings
- After making the above changes the PDF reports generated now show the correct date format of dd/mm/yyyy.
Report export after
