STR-350 will not send a service pin message

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Issue

STR-350 will not send a service pin message.

Environment

STR-350

LNS Database

Cause

If the STR-350 has been commissioned previously then deleted from the LonMaker database it will not send out a service pin message until taking the steps below.

Resolution

Manually enter the Neuron ID of the STR-350 and commission it into the network. This will restore the service pin functionality.

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STR-350 will not send a service pin message

Related Forums

Intelligent Devices Forum