Issue
Unable to access the SE7xxx Room Controller configuration parameters menu - displays an error code.
Product Line
EcoStruxure Building Expert, Field Devices
Environment
- SE7xxx Room controller
- SE7000 Series
- Ex. Viconics branding VT7000 Series
Cause
The display shows an error code when used, this is indicating a password is required, an example of the error code may be 977 or 996.
Resolution
Contact your region's Customer Care Center for a temporary password.
The error code which is unique to that controller will be required by the Customer Care Center to calculate the temporary password.
Note for PSS; Check Internal article.
