Warning
Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance.
Issue
Some IO modules status showing as 'Blacklisted device detected" or "Address shift detected" or a system alarm is received indicating the condition.
AS trace logs may show one of the following entries...
2015-08-18 17:41:02.675 [1256862784] nsp.pin.cio.IODevice Module at address 14 is reporting Internal Error Code 32
2015-08-18 17:41:02.757 [1256862784] nsp.pin.cio.IODevice Module at address 28 is reporting Internal Error Code 32
2015-08-18 17:41:02.825 [1256862784] nsp.pin.cio.IODevice Module at address 12 is reporting Internal Error Code 32
2015-08-18 17:41:02.869 [1256862784] nsp.pin.cio.IODevice Module at address 13 is reporting Internal Error Code 32
2015-08-18 17:41:02.951 [1256862784] nsp.pin.cio.IODevice Module at address 15 is reporting Internal Error Code 32
2015-06-18 10:05:13.912 [1255584832] nsp.pin.cio.CIOException Error: Bad_Address (0xb0000), module Automation_Server_Io_Bus(31), moduleCode 0, dispString "AS address is invalid", techString "nsp_servers/plugins/CentralIOPlugIn/CIO/source/IOManager.cpp line 460"
2015-06-18 10:05:20.789 [1255584832] nsp.pin.cio.IOBus IOBusServer::run: Caught CIO exception from slot 3
Product Line
EcoStruxure Building Operation
Environment
Building Operation Automation Server
Cause
One or more terminal base may have to be replaced.
Intermittent IO connection (typically in S-cable).
Resolution
Follow this document or Blacklisted Device Detected for steps to resolve the problem.
