Issue
TAC Xenta Server webpage does not work smoothly. A typical example is when you try to change a value. The small dialog that should pop up to change a value might pop up and immediately disappear.
Product Line
Satchwell MicroNet, TAC INET, TAC Vista
Environment
- TAC Xenta Severs
- Xenta 511, 527, 701, 711, 721, 731, 913
- TAC Vista 5 Webstation
Cause
Using unsupported version of Java may cause various issues. For example, Xenta server webpage does not display smoothly, time schedule does not show up or can not be edited, etc.
Resolution
Below is the Java compatibility matrix of TAC Vista 5.
| 5.1.9 | 5.1.8 | 5.1.7 | 5.1.6 | 5.1.5 | 5.1.4 | 5.1.3 | 5.1.2 | 5.1.1 | 5.1.0 | 5.0.3 | 5.0.2 | 5.0.1 | 5.0.0 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Java 1.5 update 06 | X | X | X | X | X | X | X | |||||||
| Java 1.6 update 11 | X | X | ||||||||||||
| Java 1.6 update 17 | X1 | |||||||||||||
| Java 1.6 update 20 | X | X | X | X | X | |||||||||
| Java 1.7 update 51 | X |
1 TAC Xenta Server 5XX/7XX/913 SP1.
Log into The Exchange and then click here to download the full Vista Compatibility Matrix.
To uninstall an unsupported version of Java and install the supported version, refer to Xenta Server webpage automatically logs out while waiting for Java to load.
