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PCT 2 fails to install with error "An error occurred trying to start process 'powershell' with working directory"

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PCT 2 fails to install with error "An error occurred trying to start process 'powershell' with working directory"

Spock Mahmoud_Sayed Spock
‎2024-11-26 03:20 AM

Last Updated: Janeway PeterEdvik Janeway ‎2024-11-26 03:21 AM

Issue

Project Configuration Tool 2 can't be installed due to error "An error occurred trying to start process 'powershell' with working directory. The system cannot find the file specified."

PCT installation error.jpg

PowerShell can't also be started by Command Prompt, as shown in below screenshot, with error "'PowerShell' is not recognized as an internal or external command, operable program or batch file."

Mahmoud_Sayed_3-1732552525471.png

 

Product Line

EcoStruxure Building Operation

Environment

Building Operation Project Configuration Tool (PCT)

Cause

Windows PowerShell path is not added to PATH environment variable, so it cannot be started by PCT installer. 

Resolution

Add PowerShell path to PATH environment variable by following below steps:

  1. Using Start menu, search for "Edit the system environment variables".Mahmoud_Sayed_2-1732552245026.png

     

                            
  2. Click on "Environment Variables".

    Mahmoud_Sayed_1-1732552153917.png

     

  3.  Double click on "Path" variable located in the system variables list.

    Mahmoud_Sayed_4-1732552791561.png
  4. Click New and add PowerShell path to the list then save the changes.

    %SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
    
     Mahmoud_Sayed_5-1732553105695.png

     

  5. Try to start Power Shell in Command Prompt. If it can be started as shown in below screenshot, retry the PCT 2 installation. Mahmoud_Sayed_6-1732553406376.png

     

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