Issue
Is it possible to override interlocked doors with a user card?
Product Line
EcoStruxure Security Expert
Environment
- Security Expert
- Door interlocking
Cause
Require an option to allow specific users to access through locked down interlocked doors. The "User has Super Rights" option in the User record seems to provide this since it notes that one of the permissions this option provides is to "Unlock doors that have been locked down".
Resolution
Unfortunately the User has Super Rights option does not work in this scenario. The option was never designed to work with interlocked doors.
To request for this feature to be implemented, a new feature request can be made with your local solution category management team.
