Issue
During the offline license activation process for EcoStruxure Building Operation, the process fails at Step 3 with the following error:
FlexNet Embedded Error:
FLXERR_RESPONSE_EXPIRED– The allowed time to process the response has expired.
(Public Code: 1879048218 | Location: 4522804)
Product Line
EcoStruxure Building Operation
Environment
EcoStruxure Building Operation Offline License Activation
Cause
This error occurs because the response file has exceeded its valid processing window. According to FlexNet documentation, the default expiration period for response files is 7 days from the time of generation.
Additional contributing factors:
- System clocks on involved servers may be misaligned.
- The response file was not activated within the allowed time frame.
Resolution
- Response file expiration is fixed and cannot be extended.
- Ensure that:
- All EBO servers involved in the activation process have accurate date/time settings.
- The response file is activated within 7 days of its creation.
Best Practice:
Always verify system time settings on all EBO servers before generating request files and activating response files.
