Microsoft Visual C++ Runtime Library

[Product_Support]

Issue

Microsoft Visual C++ Runtime Library Error

After you install I/NET on a computer containing Microsoft Office XP or one of the Office XP programs, you may receive one of the following error messages:

Microsoft Visual C++ Runtime Library Runtime Error! Program:.. C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSDMN.EXE abnormal program termination

Microsoft Visual C++ Runtime Library Runtime Error! Program:.. C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE abnormal program termination

Environment

XP computers containing Microsoft Office or other loaded programs, one of which may be I/NET 

Cause

This behavior occurs if a program (not necessarily I/NET) conflicts with the Mosdmn.exe and Mosearch.exe files or with video settings, antivirus or 3rd party programs conflicting with your operating system.

Resolution

The Mosdmn.exe and Mosearch.exe files are part of the "Support for fast searching" feature in Office XP. This feature is similar to the Find Fast feature in Microsoft Office 2000. Fast searching uses the Indexing Service in Office XP to create a catalog of Office files on your computer's hard disk.

To resolve this issue, use the following methods, as needed, in the order presented.

Method 1: Clean Boot with Only MoSearch

The Mosearch.exe (Microsoft Office Search Service) and Mosdmn.exe (Microsoft Office 10 Search Filter Daemon) Startup items may be conflicting with some other program (or programs) running in the background. Therefore, clean boot your computer with only MoSearch selected on the Startup menu to determine whether this program is the source of the conflict. To do this, follow these steps:

1. Click Start, and then click Run.

2. In the Open box, type msconfig.exe, and then click OK.

3. On the General tab, click Selective startup.

4. On the Startup tab, click to clear all check boxes except for MoSearch.

5. Click OK, and then click Yes when you are prompted to restart the computer.

6. If the error message can be reproduced, repeat the preceding steps. In step 3, also click to clear the Process System.ini file and Process Win.ini file check boxes.

If the error message cannot be reproduced, this indicates that MoSearch is conflicting with some other program or programs running in the background. Follow these steps to locate the conflicting program:

1. Click Start, and then click Run.

2. In the Open box, type msconfig.exe, and then click OK.

3. On the Startup tab, click to select one of the check boxes.

4. Click OK, and then click Yes when you are prompted to restart the computer.

5. If the preceding steps reproduce the error message, the last item added to the Startup menu is causing the conflict. If the error message is not reproduced, repeat these steps until all Startup menu check boxes are selected.

6. If all the Startup menu check boxes are selected and the error message is still not reproduced, start Msconfig again, and then click to select the Process System.ini file and Process Win.ini file check boxes.

Restart the computer.

You may need to install a clean version of I/NET depending on your computer setup.

This is the solution for the Microsoft Visual C++ Runtime Library error with XP Office. Other solutions may entail removal or reconfigure of video drivers, antivirus programs, or other 3rd party programs conflicting with your operating system.