Issue
Menu pull downs missing from WorkPlace Tech 5.7.1 after installing the Belkin Bluetooth adapter.
Environment
- WorkPlace Tech 5.7.1
- Belkin Bluetooth adapter
Cause
For Visio 2007, un-check the box for Send to Bluetooth. For Visio 2003, un-check the box for COM add-ins.
Resolution
Field offices have reported an issue after installing the Belkin Bluetooth adapter for use with the MNB-ROAM-IA. The problem is that Workplace Tech menu pull downs are missing (Project, Application); additionally, all of the Workplace Tech options are missing from the Tools pull down ( Configure Communications, Browse Devices, WorkPlace Commissioning Tool, etc.) One result of this problem is that the user cannot re-configure WorkPlace Tech for LON communications, or any other BACnet communications.
WorkPlace Tech 5.7.1 with Visio 2007
- Open Visio 2007
- Open the Tools Pull down.
- Select the Trust Center
- Select Add-ins.
- At the bottom of the screen, COM Add-ins is the default selection. Press GO.
- In the COM Add-ins box displayed, un-check the box for Send to Bluetooth. Click OK to apply.
- Close Visio.
- Open WPT, all menu items should be there.
Workplace Tech 5.7.1 with Visio 2003
- Open Visio 2003
- Open the Tools menu.
- Select Options, then Security.
- Un-check the box for COM add-ins.
- Click OK to apply.
- Close Visio 2003.
- Open WPT, all menu items should be there.
