Issue
Error displayed:
Enhanced Alarm Delivery
"There appears to be a problem with the configuration of this system. Please check to make sure that you have correctly installed MSMQ. The system will now shutdown."
Product Line
Andover Continuum
Environment
Windows OS
Cause
The issue is that MSMQ is not installed on the machine or the installation is corrupted. MSMQ is a windows component that needs to be installed for enhanced alarm delivery.
Resolution
- Install MSMQ from the Windows Control Panel > Add/Remove programs or Add/Remove Windows Components
- Reinstall Continuum
NOTE: There have been instances where uninstalling MSMQ from Add/Remove Windows Components then allowing Continuum to install MSMQ resulted in a successful installation of the MSMQ.