Logs are not archiving in the ENC-520 and the error "Cannot append out-of-order or duplicate record" is being displayed

[Product_Support]

Issue

Logs are not archiving in the ENC-520 and the error “Cannot append out-of-order or duplicate record” is being displayed

Environment

Niagara G3, ENC-520

Cause

The timestamp of the archived logs were found to have a date code of the year 2106.  The error is because the ENC’s histories Last Timestamp is later that the ENC’s current station time.  Because of the incorrect timestamp, the ENC thinks its duplicating records so it will not append the records.  The ENC will not append any additional records to the histories until the ENC’s station time is later than the histories Last Timestamp time.  

Resolution

Delete the history folder from the ENC station

Make sure ENC current time is correct