Issue
Clarity is needed around exactly what additional Licensing is needed when using Secondary Download Servers in Security Expert.
Product Line
EcoStruxure Security Expert
Environment
- Secondary Download Servers
- Licensing
Cause
With reference to AN-290 - Setting up a Secondary Security Expert Download Server:
The list of prerequisites includes:
"One newly issued Security Expert Software Serial Number (SSN) with licensed items matching the existing installation"
This statement suggests that any additional Download Sever will require a new purchased SX-SRVR License in addition to the one originally bought for the SX Server, and that this new License will need to include ALL of the additional licensed features included in that original (i.e. Door licenses, Cameras, HLIs etc.)?
Resolution
Additional Download Servers do require the purchase of an additional SX-SRVR License (ONE PER SERVER), but additional Licenses only need to replicate the number of Doors licensed on the original. All the other add-ons such as Lift Integration etc. on the original SX Server License, will NOT be needed on Secondary Servers
It is also worth asking why the site is moving toward Multiple Download Servers at this time. The Latest SX Release (4.3.308.5) now offers the option of a 'Single Record Download Service' specifically designed to speed up new user data entry in the SX system. This should greatly reduce the need for additional Download Servers going forward.
