Issue
Firewall issues when trying to reach out to the activation server for a license
Product Line
EcoStruxure Building Operation, Satchwell Sigma, TAC Vista
Environment
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Building Operation Licensing
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Firewall
Cause
If the corporate network has a very restricted firewall policy or rules, the port needed to reach and activate a license may be blocked.
Note: The same license server is used for EcoStruxure Building Operation, Satchwell Sigma and TAC Vista software licenses.
Resolution
Open Port 443 (HTTPS) for the server hosting the license server, and ensure that the routing paths t...