Issue
When a TGML graphic is opened from Webstation and the user right clicks on a value in the graphic to open properties, it can take up to 20 seconds before the properties dialog is displayed.
During the 20 seconds the working area is just grey.
Product Line
EcoStruxure Building Operation
Environment
Building Operation Webstation 2.0.4 and earlier versions
Cause
This problem only occurs when the signals in the graphic resides in a TAC Xenta; The problem has not been observed with Modbus or BACnet signals, and is only present in Webstation, not in Workstation.
Resolution
This issue is fixed in EBO 3.0. There is also a hotfix for version 2.0.4. It is labelled 2.0.4.5801. Contact you local technical support organisation if you need the hotfix.
