Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Issues upgrading an Automation Server to 2.0.x when connected to an Enterprise Server

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • Issues upgrading an Automation Server to 2.0.x when connected to an Enterprise Server
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Related Forums

  • Intelligent Devices Forum

Previous Next
Contributors
  • JonGreen
    JonGreen
  • Jonathan
    Jonathan

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Building Automation Knowledge Base
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
1938 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

Issues upgrading an Automation Server to 2.0.x when connected to an Enterprise Server

Commander JonGreen Commander
‎2019-01-10 10:01 AM

on ‎2019-01-10 10:01 AM

Warning

 

Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance.

Issue

Issues upgrading Automation Servers (AS, AS-B, AS-P) connected to an Enterprise Server (ES) from versions prior to 2.0.x to a version that is 2.0.x. ES and one Automation Server will upgrade but no others connected to that same ES will upgrade and will show an error while attempting to download the new software. 

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Automation Server v1.9.x
  • Building Operation Enterprise Server v1.9.x

 

Cause

If the Automation Servers within the ES environment are not uniquely named, and/or are the same name as the ES, an error will be received if upgrade is attempted stating "Deploy upgraded database failed".

Resolution

As found within the Enterprise Central section of the 2.0 Release Notes, "All servers must have unique names".

 

*NOTE* Renaming the Automation Server will break any paths to that Automation Server, as such they will need to be corrected.

 

Follow these steps to address this issue:

  1. Prior to upgrading any devices within the environment, check for and find any servers with non-unique names
  2. Detach the Automation Server (with the naming identical to the ES or any other server) from the ES
  3. Rename the Automation Server with a unique name
  4. Correct any binding path issues
  5. Reconnect Automation Server to the ES
  6. Upgrade the environment to 2.0.x
Labels (1)
Labels:
  • EcoStruxure Building Operation
Tags (9)
  • Find more articles tagged with:
  • as
  • automation server
  • database failed
  • enterprise server
  • es
  • JonGreen19
  • RandyDavis19
  • unique names
  • upgrade
Was this article helpful? Yes No
100% helpful (2/2)

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of