Issue
In the event of an alarm can TAC Vista Server dial out using RAS to another TAC Vista workstation?
How does a local site call a remote Service Center? Using RAS?
Environment
TAC Vista Server IV
RAS
Cause
In the event of an alarm, a service technician can be paged using an email service paging system and then call up the remote location using RAS or PC Anywhere.
Resolution
Service centers will need to use the mail receiver functionality within TAC Vista.
