Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

In Niagara G3, how can an ENC be diagnosed as overloaded?

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • In Niagara G3, how can an ENC be diagnosed as overloaded?
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Related Forums

  • Intelligent Devices Forum

Previous Next
Contributors
  • DavidFisher
    DavidFisher
  • Leo_Tantalo
    Leo_Tantalo
  • Product_Support
    Product_Support

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Building Automation Knowledge Base
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
1 Like
1653 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

In Niagara G3, how can an ENC be diagnosed as overloaded?

Picard Product_Support
‎2018-09-06 12:20 PM

Issue

In Niagara G3, how can an ENC be diagnosed as overloaded?

Environment

Niagara G3 ENC-410

Niagara G3 ENC-520

Jace-6

Cause

Programming guidelines needed to prevent overloading the ENC.

Resolution

The CPU usage should be less than 80% on a continuous basis.

The heap.used should be less than 75% of the heap.max value.  Java heap is comprised of station objects operating under runtime conditions.  Objects are created as needed and destroyed via garbage collection (GC) when no longer needed.  Garbage collection is a mechanism provided by the Java Virtual Machine (JVM) to reclaim heap space from objects eligible for collection.  An object becomes eligible for garbage collection if its not reachable from any live threads or any static references (e.g. all references are null).

A heap ratio (heap used to heap max) that exceeds 75% causes the JVM to allocate additional time to perform garbage collection and cleanup.  This in turn begins to increase CPU usage which slows down overall station processing and performance.  Eventually, a station watchdog can occur if the processing becomes too slow rebooting the unit due to a watchdog timeout.

Note: Make sure to execute or manually trigger a garbage collection prior to evaluating the heap.max value. Using Workbench, right-click on the connected station and select Spy from the drop down menu.  Select util and gc to execute the garbage collection.

Methods to decrease heap used:

  • Removing objects from the station logic that may not be required.
  • Reviewing custom objects or programs that may be memory hogs.
  • Use of a controller with additional maximum heap.  The max heap of a ENC-410 or ENC-520 (non-extended memory 128 MB RAM version) is 48 MB.  The extended memory ENC-410 and ENC-520 versions increase the RAM to 256 MB and the maximum heap to 96 MB. The JACE-6E can be purchased with the extended memory option to increase the heap to 96 MB.
  • Add another ENC or JACE controller.

Histories can also affect the heap.used value. When the station needs to write a record to a history, it opens the specific history into the running station from the file system if PC based or the ram disk if QNX-based.  The open history does contribute to the heap.used of the station.  Remove unnecessary or unused histories by disabling the history within the extension, removing the associated history file, and removing the history extension.

Labels (1)
Labels:
  • TAC IA Series
Tags (1)
  • Find more articles tagged with:
  • 7953
Was this article helpful? Yes No
No ratings

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of