I/A Series G3 Workbench unable to open platform for local host. Error indicates "Cannot display page. Workbench can only communicate with niagarad version 3 or higher."

[Product_Support]

Issue

I/A Series G3 Workbench unable to open platform for local host. Error indicates "Cannot display page. Workbench can only communicate with niagarad version 3 or higher."

Environment

I/A Series G3 Enterprise Network Server and Workbench (all versions)

Cause

The Niagara service for R2 is currently active.

Resolution

This error indicates the Niagara service for R2 is currently active.

To correct, start the Niagara service for G3 by running the Install Niagara Daemon provided by the start menu for the G3 version required.