Issue
The I/A Series G3 (AX) Lon Tunneling client does not work in Windows 7
Environment
- G3 Version 3.5.25 and later
- Windows 7 Professional OS
-
WPT 5.7.5 and later
Cause
The G3 Lon Tunnel client is written to run in Windows XP, and is not designed to run with native Windows 7.
Resolution
- Ensure that the NiagaraAX Lon Tunnel Service is started (Control Panel > Administrative Tools > Services)
- Locate the vlonax.exe file in the C:\Windows\system32 directory. Right-click on the file, and select Properties
- In the Properties window, click the "Run this program in compatibility mode for:" box, and select Windows XP (Service Pack 3) from the drop-down box. Next, check the "Run this program as an administrator" check box
- Click OK to accept the changes
The Lon Tunnel client is now configured to work in Windows 7.
