Issue
Want to make a phone call and send a voice message when in an alarm condition.
Environment
Alarm actions,
ES, AS
Cyberstation
b3 controllers
Cause
There is no option within SBO or Cyberstation to record or send a voice message on alarm.
Resolution
To send a voice message when an alarm conditions is detected a third party Autodialler will be required.
Autodiallers are available as add on's to the security alarm panels, they have digital inputs that when active can make a call to one or more numbers and send out a pre-recorded voice message.
The products are usually sold for a specific country with the appropriate telecoms approvals for the location.
An example of this type of product is: http://www.coopersecurity.co.uk/products/productsindex.aspx?intProductID=209&intTab=0
Within the controllers Script or Plain English programming the alarm condition can be detected and a digital output relay switched to trigger the autodialler to make the phone call.
