How to Disable Sigma Controller Offline Hardware and Other Alarms

[Gary]

Issue

Unwanted hardware alarms (and other alarms) are being received at the Enterprise Server from Sigma controllers.

Product Line

Satchwell BAS & Sigma, EcoStruxure Building Operation

Environment

• EcoStruxure Building Operation
• Sigma Release 4_08 (Build 3_46_57)

Cause

Sigma controllers are configured to send hardware and other system alarms to the Enterprise Server, which may not be required in certain operational contexts.

Resolution

To disable these alarms:

1. Access the Sigma Interface:

   • Navigate to the Sigma interface within EcoStruxure Building Operation.

2. Locate the Controller (OSN):

   • Identify the controller from which you want to disable alarms.

3. Modify Device Monitoring Settings:

   • Select the controller.
   • Go to the Basic tab in the Properties panel.
   • Locate the Device Monitoring setting.
   • Set it to Disabled to stop hardware and system alarms from being sent.

     

4. Bulk Update (Optional):

   • If multiple controllers need to be updated:
     • Multi-select the required controllers.
     • Open the Property Panel.
     • Change the Device Monitoring setting for all selected controllers simultaneously.