Forta actuator only modulates 0-50% when given a 0-10V input signal

[Product_Support]

Issue

Forta actuator only modulates 0-50% when given a 0-10V input signal.  All DIP switches are OFF, so it should modulate 0-100% for 0-10V input.

Environment

Forta

M800

Cause

If the X1 and MX control signal connections are reversed, the actuator will appear to modulate but the stroke will be limited to 0-50%

Resolution

Ensure that the actuator is correctly wired, according to the Forta datasheet.