Issue
How to find out the Continuum serial number if it cannot be seen on the key or software licensing is used?
Environment
Cyberstation
Security Key, Dongle
Software licensing
Cause
When upgrading features or version on a Continuum system the Serial Number is required by Order Entry / the factory to process the upgrade and generate the upgrade file.
If using software licensing or the number is not on the workstation key, it can still be found using a separate application.
Resolution
Run the application "CyberKeyWriter2.exe" that can be found in the Program files \ Continuum directory on the workstation (or WebClient Server).
The following screen will appear showing the serial number:
